Our Terms & Conditions outline service use, subscriptions, intellectual property, and A2P-compliant SMS rules (STOP/HELP, frequency, rates).
(Effective Date: August 28th, 2023)
(Last Updated: October 28, 2025)
Velocity Marketing (“Velocity,” “we,” “our,” or “us”) provides digital marketing and related services, including website design and hosting, SEO, paid advertising, CRM integrations/automations, SMS and email communications, and consulting. By accessing our websites, submitting a form, or using any of our services (collectively, the “Services”), you agree to these Terms & Conditions (“Terms”).
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Services. For details on how we collect and use personal data, see our Privacy Policy
You must be at least 18 years old to use the Services. To help prevent fraud and to comply with carrier policies, we may require phone verification (e.g., one-time passcodes) and/or validation of brand identity before enabling SMS features. You agree to:
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Your mobile phone number; opt-in/consent status; consent method and timestamp; opt-in source (e.g., website form or keyword); limited message metadata (send dates/times, delivery receipts, routing information); opt-out or HELP requests; and enrollment history. We do not sell or share this mobile information for marketing purposes.
We may suspend or terminate access for violations.
All site content, software, designs, graphics, copy, and trademarks on our properties are owned by Velocity or our licensors and protected by law. You may not copy, modify, or distribute our materials without written permission. You retain ownership of your own trademarks, content, and data that you supply to us.
Our Services may link to or integrate with third-party tools (e.g., Google, Meta, payment processors, SMS carriers). We are not responsible for third-party content, availability, or practices. Your use of third-party services is governed by their terms/policies.
By submitting your information via our forms, you consent to receive communications from Velocity by phone, email, or SMS regarding quotes, appointments, service updates, and (if you opt in) promotions. You can opt out of marketing SMS at any time by replying “STOP.” For help, reply “HELP.”
See our Privacy Policy for consent logs, retention, and data rights
Velocity may send: appointment confirmations, scheduling changes, service notifications, account or policy notices, and occasional promotions related to Velocity.
Opt-In & Phone Number Ownership
You opt in by submitting your number via our forms and checking the consent box (or by other explicit methods we provide). You represent you are the owner or authorized user of the number and consent to receive messages to that number.
Frequency & Fees
Message frequency varies. Message and data rates may apply from your provider.
Opt-Out & Rejoin
Text STOP to end SMS from Velocity. We’ll send a one-time confirmation and stop messaging unless you re-opt in. To rejoin, submit your number and consent again via our form (or original method).
Help & Support
Text HELP for assistance or email support@velocity-marketing.net. For plan/data questions, contact your wireless provider.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.No Third-Party Sharing of Mobile Data
Mobile information—including text-messaging originator, opt-in data, and consent—will not be shared with third parties or affiliates for marketing/promotional purposes or for any other purpose.
Phone Verification & Quiet Hours
We may use one-time passcodes or call/SMS verification to secure accounts and validate consent. We honor applicable “quiet hours” and do not knowingly send marketing messages during restricted times where required.
A2P 10DLC Registration & Accuracy
To maintain deliverability and compliance with U.S. carriers, Velocity may register its brand/campaigns and maintain records of opt-ins. You agree that any information you provide (brand name, URLs, sample messages) is accurate and not misleading. We do not allow SHAFT content (sex, hate, alcohol to minors, firearms to minors, tobacco to minors) or other CTIA-prohibited content, illegal content, or harassment.
Recordkeeping
We keep consent logs and minimal messaging metadata for 24 months for compliance, then delete or anonymize unless law requires otherwise.
Some Services are subscription-based. You authorize recurring charges according to your Order.
Unless the Order states otherwise:
Fees are due in advance and non-refundable once work begins or the billing period starts;
Late payments may incur suspension;
Taxes, pass-through carrier fees, and platform costs (if any) are your responsibility.
If a website is provided under a subscription and the subscription lapses, hosting and maintenance may cease and the site may go offline unless you purchased the site outright or arranged alternative hosting. Title to any deliverable remains with Velocity until all amounts due are paid as specified in your Order.
Marketing results vary and are influenced by many factors outside our control (market, budget, seasonality, competition, platform policies). We make no guarantees of specific outcomes, rankings, or revenue. Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Velocity and its affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, revenue, data, or business opportunities, even if advised of the possibility. Our aggregate liability for claims relating to the Services will not exceed the amounts you paid to us for the Services giving rise to the claim in the three (3) months preceding the event.
Some states do not allow certain limitations; in those cases, the limitation applies to the fullest extent permitted.
You agree to defend, indemnify, and hold harmless Velocity, its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your content or data; (b) your use of the Services; (c) your violation of these Terms or law; or (d) disputes related to your products/services or your end users.
We may suspend or terminate access for suspected violations of these Terms, non-payment, legal/regulatory requirements, or risks to our systems. You may cancel per your Order’s terms (e.g., with 30-days’ notice for monthly subscriptions). Upon termination, your right to use the Services ceases. Sections that by nature should survive (IP, payments, limitation of liability, indemnity, dispute resolution) will survive.
You consent to receive agreements, notices, and disclosures electronically (email, website postings, or in-app). You can withdraw consent by contacting support@velocity-marketing.net, though we may be unable to provide some Services without electronic communications.
We may update these Terms from time to time. Updates are effective when posted. Your continued use after changes constitutes acceptance.
Velocity Marketing
Email: support@velocity-marketing.net
Phone: (956) 465-5195
Address: 1304 E Adams Street, Office #247