Here's how we protect your data and respect your privacy.
(Effective Date: August 28th, 2023)
(Last Updated: October 28, 2025)
Velocity Marketing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our contact forms.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Your name, email address, role in your company, etc.
Your bank account number, sort code, credit/debit card details, etc.
The name of your code repositories / projects, APIs & databases, URLs to GitHub / GitLab files, last commit dat, etc.
This includes information that can be used to identify you, such as your name, email address, phone number, and postal address, messages, and any information provided in contact forms. We collect this information when you fill out a contact form, request a quote, or subscribe to our newsletter.
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Your mobile phone number; opt-in/consent status; consent method and timestamp; opt-in source (e.g., website form or keyword); limited message metadata (send dates/times, delivery receipts, routing information); opt-out or HELP requests; and enrollment history. We do not sell or share this mobile information for marketing purposes.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact support@velocity-marketing.net and we will delete it.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
We use your contact details and messages to reply to your questions, provide quotes, or deliver the specific services you’ve requested from us.
If you opt in, we use your mobile number to send appointment reminders, service updates, important notices, and occasional promotions related to Velocity Marketing. You can opt out at any time by replying “STOP.”
We collect your name, phone number, and email to organize meetings or service calls, and to confirm scheduling details with you.
With your consent, we may send text or email notifications about appointments, service updates, or marketing promotions. You can opt out at any time by replying “STOP” or contacting us directly.
We analyze website usage and engagement data to better understand visitor behavior, improve performance, and refine our marketing strategies.
To fulfill your requests and respond to your questions and inquiries.
To send you relevant marketing and promotional information, but only with your permission.
To tailor your experience on our Site to your interests and preferences.
To gain insights into how our Site and Services are used to improve them.
To meet our legal requirements and adhere to industry regulations.
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at support@velocity-marketing.net
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
We may contact you through SMS or email to provide updates, appointment reminders, and promotional information related to our services. By submitting your information or checking the consent box on our contact form, you agree to receive communications from Velocity Marketing.
SMS & Email Communication (Velocity Marketing)
We may contact you via SMS or email for appointment reminders, service updates, important account notices, and occasional promotions related to Velocity Marketing.
Program Overview: Messages may include appointment confirmations, schedule changes, service notices, and promotions related to Velocity Marketing. Consent is not a condition of purchase.
How You Opt In: You may opt in by submitting your phone number on our forms and checking the consent box, replying to an opt-in keyword, or providing written consent during onboarding.
Frequency: Message frequency varies.
Fees: Message and data rates may apply from your carrier.
Opt-Out (SMS): Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to end SMS from Velocity Marketing. You’ll receive one confirmation message and no further SMS unless you re-opt in..
Help: Reply HELP or INFO for assistance or contact
support@velocity-marketing.net.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Rejoining: To resume SMS after opting out, submit your number and consent again through our sign-up form or the original method.
Quiet Hours: Where required by law or carrier policy, we avoid sending marketing messages during restricted hours (“quiet hours”) based on your local time.
No Third-Party Sharing of Mobile Data: Mobile information—including text-messaging originator, opt-in data, and consent—will not be shared with third parties or affiliates for marketing/promotional purposes or for any other purpose.
See our Terms & Conditions and this Privacy Policy for full details.
We use your contact information to confirm appointments, service details, or schedule changes related to your requests.
With your consent, we may send occasional marketing or promotional messages to keep you informed about new offers, updates, or company news.
You can opt out of SMS by replying “STOP” or unsubscribe from emails through the provided link. You can also contact us directly at support@velocity-marketing.net to manage your communication preferences.
You can exercise your rights by sending us an email at support@velocitymarketingrgv.com
You are always in control of how we communicate with you.
Even if you opt out of marketing messages, we may still send non-promotional updates such as appointment confirmations, billing information, or policy changes.
We adhere to all applicable U.S. communication and privacy laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, to maintain compliance and uphold your rights as a consumer.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use our website but certain services (like Intercom) will not work effectively.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at support@velocity-marketing.net
You can exercise your rights by sending us an email at support@velocity-marketing.net
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the our marketing services.
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of our website.
Please contact us first so we have the opportunity to resolve any concerns about how your information is handled.
If we are unable to address your concern, you may file a complaint with your state’s consumer protection agency or with the Federal Trade Commission (FTC) at https://reportfraud.ftc.gov.
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising. If this changes, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” link.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
The personal data we collect is primarily stored in our Amazon Web Services servers in Ireland. As we are a remote company, we process data in the countries we live in (including: Belgium, France, Netherlands, Poland, Portugal, South Africa, the United-Kingdom, the United States) and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
We will archive and stop actively using any personal identifiable information about you within 3 months from the last time you used our website. We will delete your personal data from our archives no later than 6 years from the last time you used our website as agreed with you in a separate contract.
SMS Data Retention
We keep SMS consent records and minimal messaging metadata for 24 months to maintain compliance logs, then delete or anonymize them unless a longer period is required by law or to resolve disputes.
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
Here's how we protect your data and respect your privacy.
(Effective Date: August 28th, 2023)
(Last Updated: October 28, 2025)
Velocity Marketing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your information through our contact forms.
Your name, email address, role in your company, etc.
Your bank account number, sort code, credit/debit card details, etc.
The name of your code repositories / projects, APIs & databases, URLs to GitHub / GitLab files, last commit dat, etc.
This includes information that can be used to identify you, such as your name, email address, phone number, and postal address, messages, and any information provided in contact forms. We collect this information when you fill out a contact form, request a quote, or subscribe to our newsletter.
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Your mobile phone number; opt-in/consent status; consent method and timestamp; opt-in source (e.g., website form or keyword); limited message metadata (send dates/times, delivery receipts, routing information); opt-out or HELP requests; and enrollment history. We do not sell or share this mobile information for marketing purposes.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact support@velocity-marketing.net and we will delete it.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
We use your contact details and messages to reply to your questions, provide quotes, or deliver the specific services you’ve requested from us.
If you opt in, we use your mobile number to send appointment reminders, service updates, important notices, and occasional promotions related to Velocity Marketing. You can opt out at any time by replying “STOP.”
We collect your name, phone number, and email to organize meetings or service calls, and to confirm scheduling details with you.
With your consent, we may send text or email notifications about appointments, service updates, or marketing promotions. You can opt out at any time by replying “STOP” or contacting us directly.
We analyze website usage and engagement data to better understand visitor behavior, improve performance, and refine our marketing strategies.
To fulfill your requests and respond to your questions and inquiries.
To send you relevant marketing and promotional information, but only with your permission.
To tailor your experience on our Site to your interests and preferences.
To gain insights into how our Site and Services are used to improve them.
To meet our legal requirements and adhere to industry regulations.
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at support@velocity-marketing.net
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
We may contact you through SMS or email to provide updates, appointment reminders, and promotional information related to our services. By submitting your information or checking the consent box on our contact form, you agree to receive communications from Velocity Marketing.
SMS & Email Communication (Velocity Marketing)
We may contact you via SMS or email for appointment reminders, service updates, important account notices, and occasional promotions related to Velocity Marketing.
Program Overview: Messages may include appointment confirmations, schedule changes, service notices, and promotions related to Velocity Marketing. Consent is not a condition of purchase.
How You Opt In: You may opt in by submitting your phone number on our forms and checking the consent box, replying to an opt-in keyword, or providing written consent during onboarding.
Frequency: Message frequency varies.
Fees: Message and data rates may apply from your carrier.
Opt-Out (SMS): Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to end SMS from Velocity Marketing. You’ll receive one confirmation message and no further SMS unless you re-opt in..
Help: Reply HELP or INFO for assistance or contact
support@velocity-marketing.net.
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Rejoining: To resume SMS after opting out, submit your number and consent again through our sign-up form or the original method.
Quiet Hours: Where required by law or carrier policy, we avoid sending marketing messages during restricted hours (“quiet hours”) based on your local time.
No Third-Party Sharing of Mobile Data: Mobile information—including text-messaging originator, opt-in data, and consent—will not be shared with third parties or affiliates for marketing/promotional purposes or for any other purpose.
See our Terms & Conditions and this Privacy Policy for full details.
We use your contact information to confirm appointments, service details, or schedule changes related to your requests.
With your consent, we may send occasional marketing or promotional messages to keep you informed about new offers, updates, or company news.
You can opt out of SMS by replying “STOP” or unsubscribe from emails through the provided link. You can also contact us directly at support@velocity-marketing.net to manage your communication preferences.
You can exercise your rights by sending us an email at support@velocitymarketingrgv.com
You are always in control of how we communicate with you.
Even if you opt out of marketing messages, we may still send non-promotional updates such as appointment confirmations, billing information, or policy changes.
We adhere to all applicable U.S. communication and privacy laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, to maintain compliance and uphold your rights as a consumer.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use our website but certain services (like Intercom) will not work effectively.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at support@velocity-marketing.net
You can exercise your rights by sending us an email at support@velocity-marketing.net
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the our marketing services.
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of our website.
Please contact us first so we have the opportunity to resolve any concerns about how your information is handled.
If we are unable to address your concern, you may file a complaint with your state’s consumer protection agency or with the Federal Trade Commission (FTC) at https://reportfraud.ftc.gov.
We do not sell personal information. We also do not share personal information for cross-context behavioral advertising. If this changes, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” link.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
The personal data we collect is primarily stored in our Amazon Web Services servers in Ireland. As we are a remote company, we process data in the countries we live in (including: Belgium, France, Netherlands, Poland, Portugal, South Africa, the United-Kingdom, the United States) and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
We will archive and stop actively using any personal identifiable information about you within 3 months from the last time you used our website. We will delete your personal data from our archives no later than 6 years from the last time you used our website as agreed with you in a separate contract.
SMS Data Retention
We keep SMS consent records and minimal messaging metadata for 24 months to maintain compliance logs, then delete or anonymize them unless a longer period is required by law or to resolve disputes.
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
When you submit an inquiry through one of our advertisements, landing pages, websites, application forms, scheduling forms, or other lead-generation channels, we may use the information you provide to verify your identity, evaluate your inquiry, qualify and route your request, and determine which products, services, payment options, or financing options may be appropriate for you.
After you submit your information and provide the required authorization, we and our service providers may use your identifying information to match, obtain, generate, or verify credit-related and financial-capacity information about you.Depending on the services available and the information returned by our providers, this information may include:
We use SalesKick and may use other data, identity-verification, consumer-reporting, lead-management, customer-relationship-management, analytics, and qualification providers to operate our forms and evaluate submitted inquiries.These providers may collect information directly through the form, receive information from us, match the submitted information with information from other sources, and return financial qualification or credit-related results to us.The privacy practices of these providers may also be governed by their respective privacy policies and contractual obligations.
The retrieval of credit-related information may involve a soft credit inquiry or another form of consumer-data matching.The inquiry is a soft inquiry, does not affect your credit score, and is not visible to lenders reviewing your credit report.We will not initiate a hard credit inquiry through this initial lead form unless you are separately notified and provide any additional authorization required for that inquiry.
We may disclose or make information available to:SalesKick;Consumer reporting agencies and credit-data providers;Identity-verification and fraud-prevention providers;Customer-relationship-management and lead-management providers;Contractors and sales representatives assisting with your inquiry;Financing and payment providers when you request or pursue a financing or payment option;Professional advisers and compliance providers; andGovernment authorities when disclosure is required by law.We may use credit-related and financial-capacity information internally to evaluate and respond to your inquiry. We will not disclose your specific credit score, creditworthiness, available credit, financing capacity, or consumer-report information to advertising platforms for advertising targeting, audience creation, or campaign optimization where prohibited.
If you later make a purchase or apply for a payment plan, your payment or financing transaction may be processed by independent third parties such as Stripe, Affirm, or another payment or financing provider.Those providers may separately collect payment, banking, identity, credit, and financial information under their own terms and privacy policies. Any credit inquiry or underwriting performed by those providers is separate from the initial lead-qualification process described above.
We retain submitted information, authorization records, lead-qualification results, and related records for as long as reasonably necessary to respond to your inquiry, operate our business, prevent fraud, resolve disputes, and comply with legal obligations.
We use reasonable administrative, technical, and physical safeguards designed to protect information under our control. However, no electronic transmission or storage system can be guaranteed to be completely secure.